集团理念与文化
Group concept and culture
企业愿景:行业标杆,服务专家,客户信任,员工乐业
Corporate vision:Industry benchmark, service experts, customer trust, employee engagement
企业使命:创新思维、用心服务
Corporate mission:Innovative thinking, intentions Service
企业宗旨:诚信、专业、创新
Corporate purpose:Honest,profession and innovation
企业司训:做人、做事、做企业
Corporate perception:Behaving,acting and organizing business
企业精神:忠诚、团队、责任、卓越
Corporate mentality:Loyalty,teamwork,responsibility and remarkable
服务理念:
以质量为生命,以服务为根本,以信誉为法则
Service concept:Quality as the life,service as the basis,reputation as the regulation
从客户最希望的事做起,从客户最不满意的事改起
Customers want most from the start of things, from customers are most dissatisfied with what has changed
管理理念:
Management philosophy:
三有:有利于公司、有利于员工、有利于股东
Three favorables: Is conducive to the company, is conducive to the staff, is conducive to the shareholders
四清:清理问题、清理流程、清理制度、清理人员
Four cleaning: Cleaning up the problem, cleaning process, cleaning system, cleaning staff
五化:客户市场化、员工职业化、企业平台化、管理制度化、资产证券化
Five standardization: Customer marketing, employee professional, enterprise platform, management institutionalization, asset securitization