集团理念与文化

Group concept and culture

      企业愿景：行业标杆，服务专家，客户信任，员工乐业
      Corporate vision：Industry benchmark, service experts, customer trust, employee engagement

      企业使命：创新思维、用心服务
      Corporate mission：Innovative thinking, intentions Service

      企业宗旨：诚信、专业、创新
      Corporate purpose：Honest,profession and innovation

      企业司训：做人、做事、做企业
      Corporate perception:Behaving,acting and organizing business

      企业精神：忠诚、团队、责任、卓越
      Corporate mentality:Loyalty,teamwork,responsibility and remarkable

      服务理念：

      以质量为生命，以服务为根本，以信誉为法则
      Service concept:Quality as the life,service as the basis,reputation as the regulation

      从客户最希望的事做起，从客户最不满意的事改起

      Customers want most from the start of things, from customers are most dissatisfied with what has changed

      管理理念：
      Management philosophy:

            三有：有利于公司、有利于员工、有利于股东
            Three favorables: Is conducive to the company, is conducive to the staff, is conducive to the shareholders

            四清：清理问题、清理流程、清理制度、清理人员
            Four cleaning: Cleaning up the problem, cleaning process, cleaning system, cleaning staff

            五化：客户市场化、员工职业化、企业平台化、管理制度化、资产证券化
         Five standardization: Customer marketing, employee professional, enterprise platform, management institutionalization, asset securitization